FAQ

frequently asked questions

1. Where is each component of the candles sourced?

Soy Wax: America grows the vast majority of the world's soybeans, primarily the soy wax used in our candles is grown in Illinois, Iowa, and Indiana (and those soybeans were probably in the ground less than a year ago!)

Fragrance: Each fragrance oil we use is mixed in North Carolina and adheres to the RIFM and IFRA standards for safety and purity. They also are ALL Phthalate-free and mixed with essential oils.

Wicks: All of our candle wicks are constructed from all-natural ring-spun cotton. They do not contain zinc, lead, or any other metals.

Jars + Lids: We get all our jars and lids from a family-owned company located in Idaho, who design and manufacture all glass jars and their corresponding lids. 

2. What's the deal with different scents in different stores? Can I find the scents on your website in a retail store?

I started The Rockaway Candle Co, in a small town with only a couple of vendors; all located in the same area. I wanted to eliminate the problem of creating competition between stockist and the website - so I decided on the solution of having each stockist pick out their own unique scents that best match their vibe! This way I am able to bring customers more scents to choose from! For detailed information on stockists and the scents they carry, please go to our Stockists Page!

3. Do you do private label/custom scents?

Yes! Please email using our Contact Us page and I would be happy to discuss all our options with you.

4. Do you do custom candles for corporate/wedding/shower gifts?

Yes! And its probably one of my favorite things to do because I love interacting with my customers and bringing their vision to life! With each custom bulk order, the candles come with the scent(s) of your choice and a completely custom-designed label. Please email for further details!

5. Do you sell wholesale?

Yes, please email through the Contact Us page.

 

6. Where can I buy your products / smell your scents in person?
Check our Stockists Page for a list of stores near you that carry our candles!

7.  Do you offer samples? 

Yep! Check out our Set of Four Tins where you can choose 4 scents you would like to try.

8. What is your production/ship time?

Because this is a one-woman show my production time can be between 1-2 weeks. However, I often try to have them shipped within the week they are ordered.

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